30-DAY RISK-FREE GUARANTEE & REFUND POLICY
At FurGlide™, we stand behind the quality and performance of our pet hair removal tools. We offer a 30-Day Risk-Free Guarantee on all orders.
RETURNS & REFUNDS
If you are not 100% satisfied with your FurGlide™ Roller within 30 days of delivery, simply contact our support team at info@hightnetworks.com (or support@getfurglide.com).
To be eligible for a return:
- Contact us within 30 days of receiving your item.
- Provide your order number and proof of purchase.
DAMAGED OR DEFECTIVE ITEMS
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
REFUND PROCESSING
Once approved, your refund will be processed automatically back to your original payment method within 3–5 business days.
